Bella Jeon - Healthcare Strategy & Analytics Professional

Professional Summary

Healthcare strategy and analytics professional with a Pharm.D. and Master's training from Columbia University. Experienced in healthcare operations, quality and safety, digital health, and AI readiness initiatives across health systems and payer environments. Highly adaptable with a proven ability to quickly learn new technologies and methodologies, leveraging AI tools to accelerate development processes and deliver innovative solutions. Proven ability to translate complex clinical, operational, and workforce data into actionable insights, support cross-functional stakeholders, and drive evidence-based decision-making.

Target Roles

Healthcare Strategy Analyst Digital Health / AI Analyst Clinical Operations & Quality Analyst Pharma / RWD Analyst

Education

Master of Information and Knowledge Strategy

Columbia University – School of Professional Studies

New York, NY

Dec 2025

Doctor of Pharmacy (Pharm.D.)

University of Rhode Island – College of Pharmacy

Kingston, RI

Licensure

Washington State Pharmacist License (Active)

Technical & Analytical Skills

Analytics & Programming

Python (Pandas, NumPy, basic ML) R SQL Excel (Power Query, pivot models)

BI & Visualization

Tableau Power BI (learning) Looker (familiarity)

Healthcare Systems

Epic EMR Workday Data Warehouses Claims & RWD

AI & Digital

Prompt Engineering AI Governance Analytics Enablement Model Risk

Methods

KPI Design Process Mapping Root Cause Analysis Benchmarking Statistics

Strategy & Analytics Experience

Digital HR & AI Readiness Strategy

Graduate Consulting Project

Oscar Health – New York, NY

Sep 2025 – Dec 2025

Multi-stakeholder

Google Gemini Workday AI Governance

Designed and operationalized an AI-enabled HR analytics strategy using Workday data and Google Gemini, significantly reducing ad hoc reporting effort
Developed a scalable AI governance model, prompt library, and training framework to support responsible enterprise adoption across HR analytics workflows
Built a phased Workday-to-Gemini integration roadmap, aligning HR, Legal, Compliance, and Data Governance stakeholders to enable secure deployment
Delivered executive-ready strategy decks and implementation recommendations to senior leadership

Operations & Quality Optimization Rotation

Boston Medical Center – Boston, MA

Sep 2022 – Feb 2023

Real-time Dashboards

Tableau Excel Data Analytics

Designed a data-driven medication allocation workflow to manage drug shortages, improving medication availability across ICU and surgical units
Developed Tableau dashboards and Excel scorecards to support real-time operational decision-making for pharmacy and clinical leadership
Conducted resident compensation benchmarking and multi-year forecasting analyses to support evidence-based workforce planning
Consolidated clinical, operational, and administrative KPIs into a unified annual competency assessment framework used for accreditation and strategic planning

Department of Quality & Safety Rotation

Brigham and Women's Hospital – Boston, MA

Jul 2022 – Sep 2022

System-wide Initiative

Epic EMR Process Audit Cross-functional

Performed a Medication Administration Record (MAR) process audit using Epic EMR data, identifying root causes of documentation errors and recommending system enhancements that reduced error rates
Analyzed ICU discharge workflows and coordinated cross-functional teams to streamline transitions of care, reducing average discharge delays
Evaluated fall risk and workflow data as part of a system-wide patient safety initiative; co-developed mitigation strategies with interdisciplinary teams

Clinical Experience (Selected)

Ambulatory Care Pharmacy Rotation

Boston Medical Center – Boston, MA

Feb 2023 – May 2023

Epic EMR Quality Improvement

Delivered patient-centered chronic disease management while analyzing patient-level data to support quality improvement and safety initiatives
Conducted medication use evaluations (statin therapy, renal dosing) influencing EMR alert updates and provider education

Pediatric General Medicine Rotation

UMass Memorial Medical Center – Worcester, MA

Oct 2022 – Dec 2022

Designed evidence-based pediatric medication plans and supported interdisciplinary care coordination to ensure safe and effective therapy management

Specialty Pharmacy – Oncology & Rheumatology

Boston Medical Center – Boston, MA

Sep 2022 – Oct 2022

REMS Cost-Benefit Analysis

Supported REMS documentation, safety monitoring, and utilization review for high-risk therapies
Conducted formulary and cost-benefit analyses, including 340B and patient assistance program assessments, to optimize access and compliance

Featured Projects

AI & Healthcare

Digital HR & AI Readiness Strategy

Designed and operationalized an AI-enabled HR analytics strategy using Workday and Google Gemini, significantly reducing reporting effort.

Google Gemini Workday AI Governance

Multi-stakeholder

Healthcare Optimization

Medication Allocation Workflow

Data-driven workflow to manage drug shortages, improving medication availability across ICU and surgical units.

Tableau Excel Data Analytics

ICU & Surgical Units

Quality & Safety

MAR Process Audit & Enhancement

Epic EMR data analysis identifying root causes of documentation errors, resulting in significant error rate reduction.

Epic EMR Process Audit Root Cause Analysis

System-wide

Get In Touch

Contact Information

Email yj2885@columbia.edu

Phone (401) 594-6042

Location New York, NY

Send Me a Message

Click the button below to open Gmail and send me an email directly.

Open Gmail to Send Email

Or copy my email: yj2885@columbia.edu

Bella Jeon, Pharm.D.

Professional Summary

Target Roles

Education

Master of Information and Knowledge Strategy

Doctor of Pharmacy (Pharm.D.)

Licensure

Technical & Analytical Skills

Analytics & Programming

BI & Visualization

Healthcare Systems

AI & Digital

Methods

Strategy & Analytics Experience

Digital HR & AI Readiness Strategy

Operations & Quality Optimization Rotation

Department of Quality & Safety Rotation

Clinical Experience (Selected)

Ambulatory Care Pharmacy Rotation

Pediatric General Medicine Rotation

Specialty Pharmacy – Oncology & Rheumatology

Featured Projects

Digital HR & AI Readiness Strategy

Medication Allocation Workflow

MAR Process Audit & Enhancement

Get In Touch

Contact Information

Send Me a Message